A 'Robot' Delivery Startup With Human Operators Is Pushing No Tips for Workers
https://www.vice.com/en_us/article/v7m7bj/a-robot-delivery-startup-with-human-operators-is-pushing-no-tips-for-workers
Yet another start-up has entered the food delivery space to try and profit from the surge in demand during the pandemic. Coco is a startup that uses delivery “robots” with remote human operators to shuttle food and other goods to customers, and pitches itself as being “COVID-safe” as well as getting rid of pesky tips for workers.
According to Coco’s site, its robots use cameras and GPS information to navigate. But it’s not as though a worker isn’t still facilitating your grocery delivery. Coco robots are also guided by a “remote human operator” who is “always on duty,” the site notes. Under the site’s “work with us” menu heading, there’s even a section labelled “drive our robots.”