Amazon delves deeper into voice recognition, call-center work as COVID-19 drives cloud
https://www.reuters.com/article/us-amazon-com-aws/amazon-delves-deeper-into-voice-recognition-call-center-work-as-covid-19-drives-cloud-idUSKBN28B5MQ
Amazon.com Inc on Tuesday announced voice recognition as part of a suite of call-center services for businesses, as the company sees growing demand for its cloud tools during the coronavirus pandemic.