Apple on the hook for €10M in Italy, accused of misleading users about iPhone water resistance
https://techcrunch.com/2020/11/30/apple-on-the-hook-for-e10m-in-italy-accused-of-misleading-users-about-iphone-water-resistance/
Apple’s marketing of iPhones as ‘water resistant’ without clarifying the limits of the feature and also having a warranty that excludes cover for damage by liquids has got the company into hot water in Italy.
The Italian competition authority (AGCM) has informed the tech giant of an intent to fine it €10 million for commercial practices related to the marketing and warranty of a number of iPhone models since October 2017, starting with the iPhone 8 through to the iPhone 11, following an investigation into consumer complaints related to its promotion of water resistance and subsequent refusal to cover the cost of repairs caused by water damage.