Retail has much higher staff turnover than comparable industries, so it’s no surprise to see ‘induction,’ and ‘speeding up the time to competence’ as priorities for the Learning and Development departments featured in the report. It’s also no surprise that the retail sector lags behind other industries when it comes to almost all training metrics. So how can you keep your employees well trained and prepared to deal with customers? The answer is an LMS – but not every LMS is suited to the unique needs of the retail industry.

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