https://www.techdirt.com/articles/20201014/15165945500/content-moderation-case-study-handling-off-platform-harassment-platform-june-2020.shtml

Summary: Dealing with harassment of users is always a challenge for internet platforms -- and that is especially true for platforms that are focused on live streaming. For many years there have been accusations around sexual harassment problems for female Twitch streamers. Going all the way back to 2012 when a Twitch streamer argued that sexual harassment was part of the culture of streaming (saying ““this is a community that’s, you know, 15 or 20-years-old and the sexual harassment is part of a culture”) there have been ongoing questions about how Twitch should deal with such behavior both on and off the platform.

Not surprisingly, there have been many reports of on-platform harassment for Twitch streamers to the point that some reporters have noted it is quite easy to seek out harassment and find it on the platform. In 2018, Twitch put in place new rules for dealing with harassment on the platform and it also provides a variety of tools for managing harassment within Twitch’s chat feature.