https://www.theverge.com/2018/12/22/18152161/apple-dan-riccio-email-ipad-pro-2018-bending

Days after Apple confirmed to The Verge that some of its new iPad Pro devices might come with a slight bend or curve out of the box, a senior executive has reiterated that the company stands by the tablet and its premium build quality.

Dan Riccio, Apple’s VP of hardware engineering, offered the most informative response yet on the matter late Thursday night when he responded to a customer email, saying that the 2018 iPad Pro “meets or exceeds all of Apple’s high quality standards of design and precision manufacturing. We’ve carefully engineered it and every part of the manufacturing process is precisely measured and controlled.” 9to5Mac published the email in its entirety, and MacRumors says it has verified its authenticity. 9to5Mac editor Benjamin Mayo tells me that the message was sent back to multiple people who emailed Apple over the issue.