https://techcrunch.com/2018/12/09/jira-is-an-antipattern/

Atlassian’s JIRA began life as a bug-tracking tool. Today, though, it has become an agile planning suite, “to plan, track, and release great software.” In many organizations it has become the primary map of software projects, the hub of all development, the infamous “source of truth.”

It is a truism that the map is not the territory. Alas, this seems especially true of JIRA. Its genesis as a bug tracker, and its resulting use of “tickets” as its fundamental, defining unit, have made its maps especially difficult to follow. JIRA1 is all too often used in a way which makes it, inadvertently, an industry-wide “antipattern,” i.e. “a common response to a recurring problem that is usually ineffective and risks being highly counterproductive.”