https://wccftech.com/some-ios-users-are-experiencing-issues-activating-siri-shortcuts-heres-a-temporary-fix/

Some iOS users have reported that they are having issues accessing the Siri Shortcuts that they have previously created. The issue seems to be persistent when activating Shortcuts with Siri. If you’re having such an issue, we will guide you to a temporary fix until Apple officially takes care of the issue. Let’s see some more details on the matter.

Users took to Twitter, suggesting that they are unable to access Siri Shortcuts on their iOS devices. It’s not unclear how widespread the problem is or when Apple will devise an official fix for the problem. When accessing the Shortcut, Siri would respond as if the virtual assistant did not have knowledge of the pre-set phrase.