https://www.cnet.com/news/touch-not-working-on-your-iphone-x-apple-has-a-fix-for-that/ > If you've experienced any of this, Apple encourages you to find an authorized service provider, set up an appointment at an Apple Store or contact the company's technical support teams, who will assess the phone. Apple says if an iPhone X meets requirements under the repair program, it'll replace the display free of charge. > Apple typically offers an easy way to identify whether you may have the faulty part, such as with a range of serial numbers, though it didn't this time. The company also didn't offer more detail about how many iPhones it believes may have been affected, though it did say no other iPhone models are part of the announced repair program. The company didn't immediately respond to a request for comment Friday evening.