https://techcrunch.com/2018/11/15/facebook-oversight-body/

Facebook doesn’t want to be the arbiter of decency when it comes to content policy decisions, similar to how it looked to third-party fact checkers rather than becoming an arbiter of truth. Today on a press call with journalists, Mark Zuckerberg announced that a new external oversight committee would be created in 2019 to handle some of Facebook’s content policy decisions. The body will take appeals and make final decisions. The hope is that beyond the influence of Facebook’s business imperatives or the public’s skepticism about the company’s internal choices, the oversight body can come to the proper conclusions about how to handle false information, calls to violence, hate speech, harassment, and other problems that flow through Facebook’s user generate content network.

“I believe the world is better off when more people have a voice to share their experiences . . . at the same time we have a responsibility to keep people safe” Zuckerberg said. “When you connect 2 billion people, you’re going to see all the good and bad of humanity. Different cultures have different norms, not only about what content is okay, but also about who should be making those decisions in the first place.” He cites how use of a racial slur could be hate speech or condemning hate speech as the kind of decision Facebook could use help with.