https://www.theguardian.com/money/2018/nov/07/paypal-snubbed-me-after-a-fraudster-shut-my-account

Online bank offered a refund, but then said it couldn’t help as I didn’t have a PayPal account

An unauthorised transaction was made on my PayPal account and £220 was used to buy a Flightgiftcard. The fraudster then closed my account. PayPal opened an appeal and stated that the money should be put back into my account within 48 hours. I was then sent an email explaining that my appeal had been denied as I am no longer a PayPal customer. This is because the fraudster had closed my account. After three weeks of chasing, PayPal advised me to ask my bank to raise a dispute since I’m no longer a PayPal customer.