Conversica, which uses AI to replicate sales agents, raises $31M, now valued around $300M

Conversica, which uses AI to replicate sales agents, raises $31M, now valued around $300M

6 years ago
Anonymous $yysEBM5EYi

https://techcrunch.com/2018/10/30/conversica-which-uses-ai-to-replicate-sales-agents-raises-31m-now-valued-around-300m/

Chatbots have largely been a disappointing development up to now in the world of artificial intelligence applications, with too many mistakes made when the AI fails to address a user’s actual intent. But in the world of enterprise apps, there remain some interesting, adjacent opportunities: for example, where AI may not be used to underpin a whole conversation, but could at least help get it started.

This week, one of the bigger companies working in this area, Conversica, is announcing a growth round of $31 million — to help it continue its own conversation with customers, so to speak. It will be using the funding to expand to new markets and add more features to its platform.

Conversica, which uses AI to replicate sales agents, raises $31M, now valued around $300M

Oct 30, 2018, 1:34pm UTC
https://techcrunch.com/2018/10/30/conversica-which-uses-ai-to-replicate-sales-agents-raises-31m-now-valued-around-300m/ > Chatbots have largely been a disappointing development up to now in the world of artificial intelligence applications, with too many mistakes made when the AI fails to address a user’s actual intent. But in the world of enterprise apps, there remain some interesting, adjacent opportunities: for example, where AI may not be used to underpin a whole conversation, but could at least help get it started. > This week, one of the bigger companies working in this area, Conversica, is announcing a growth round of $31 million — to help it continue its own conversation with customers, so to speak. It will be using the funding to expand to new markets and add more features to its platform.