Undercover Facebook moderator was instructed not to remove fringe groups or hate speech
https://www.theverge.com/2018/7/17/17582152/facebook-channel-4-undercover-investigation-content-moderation
An investigative journalist who went undercover as a Facebook moderator in the UK says the company lets pages from far-right fringe groups “exceed deletion threshold,” and that those pages are “subject to different treatment in the same category as pages belonging to governments and news organizations.” The accusation is a damning one, undermining Facebook’s claims that it is actively trying to cut down on fake news, propaganda, hate speech, and other harmful content that may have significant real-world impact.
The undercover journalist detailed his findings in a new documentary titled Inside Facebook: Secrets of the Social Network, that just aired on the UK’s Channel 4. The investigation outlines questionable practices on behalf of CPL Resources, a third-party content moderator firm based in Dublin, Ireland that Facebook has worked with since 2010.