https://www.theregister.co.uk/2018/06/12/microsoft_windows7_support/

Holdouts to Windows 7, 8.1, and 8.1 RT won't be able to ping Microsoft's own forums for tech support from the company anymore.

The Redmond software behemoth announced on Friday that, come next month, its staff will no longer be combing the official forums for 13 outdated products to offer support advice and assistance. Users will still be able to access the forums and get advice from each one, albeit without feedback from a Microsoft employee.