https://techcrunch.com/2019/02/01/alexa-skills-top-80000-after-a-big-alexa-powered-holiday-season/

Amazon had a record-breaking holiday quarter, with revenue of $72.4 billion and profits of $3 billion, but it’s not making much money off its top-selling item, the Alexa-powered Echo Dot. While the e-commerce giant said the device was its 2018 holidays best seller across all products, it also reminded investors on yesterday’s earnings call that Echo devices aren’t priced “to make money.”

Instead, Amazon sees Echos as another means of connecting with its customer base – its most avid, engaged customers, that is.