What Amazon’s Alexa will tell us in 2019
https://www.cnet.com/news/what-amazon-alexa-will-tell-us-in-2019/
Just around the corner in the Sands Expo, in a far less flashy meeting room, Pete Thompson, vice president of Alexa Voice Service, outlined some of Amazon's plans for the digital assistant in the new year, including making Alexa a default feature in new devices and appliances.
"I think about the kid that walks up now to any screen and touches it because they just assume it's a touchscreen," he said. "They're gonna walk up to devices and just start talking to them, and if it doesn't respond, they're gonna be like, what the heck is it broken?"