Salesforce Commerce Cloud updates keep us shopping with AI-fueled APIs

Salesforce Commerce Cloud updates keep us shopping with AI-fueled APIs

5 years ago
Anonymous $L9wC17otzH

https://techcrunch.com/2019/01/14/salesforce-updates-commerce-cloud-with-some-ai-fueled-apis/

As people increasingly use their mobile phones and other devices to shop, it has become imperative for vendors to improve the shopping experience, making it as simple as possible, given the small footprint. One way to do that is using artificial intelligence. Today, Salesforce announced some AI-enhanced APIs designed to keep us engaged as shoppers.

For starters, the company wants to keep you shopping. That means providing an intelligent recommendation engine. If you searched for a particular jacket, you might like these similar styles, or this scarf and gloves. That’s fairly basic as shopping experiences go, but Salesforce didn’t stop there. It’s letting developers embed this ability to recommend products in any app whether that’s maps, social or mobile.