https://www.siliconvalley.com/2025/01/06/travel-troubleshooter-hertz-mistakenly-adds-car-renter-to-their-do-not-rent-list/

DEAR TRAVEL TROUBLESHOOTER: I rented a car from Hertz in Cabo San Lucas. After this, Hertz placed me on their Do Not Rent list and claimed that I tried to rent a car with a fraudulent ID. I do not understand this, since my ID is entirely valid and definitely not fraudulent.

I asked for more information, but these were the only details that Hertz would provide me with. I asked the company to send me a copy of the ID they had on file, but they refused.