https://www.siliconvalley.com/2023/11/13/travel-troubleshooter-british-airways-owes-me-a-credit-for-a-canceled-flight-from-2020/ > DEAR TRAVEL TROUBLESHOOTER: British Airways canceled my flight from Baltimore to London in 2020. The airline sent me an email that said I could either get a refund or a flight credit and that I had until the end of this year to decide. > However, after calling British Airways numerous times, they claim they don’t have any record of the flight.