https://www.siliconvalley.com/2022/03/21/weekend-trouble-highlights-calls-for-starbucks-union/

SANTA CRUZ – An instance of harassment that turned into a store lockdown nearly two weeks ago emphasized why Starbucks employees in Santa Cruz wish to unionize.

Over the weekend of March 5-6, Starbucks employees on Ocean Street in Santa Cruz experienced multiple altercations with a troublesome customer, according to local union leader Joseph Thompson. The customer had previous instances of harassment with workers and customers and Starbucks officially banned the customer from the store on March 5.