https://www.siliconvalley.com/2022/12/12/travel-troubleshooter-i-booked-the-wrong-airport-so-can-i-get-a-refund-for-my-ticket/

DEAR TRAVEL TROUBLESHOOTER: I had a ticket to fly home from San Francisco to New York on American Airlines this summer. A day before my flight, I learned that my father had a stroke. Because I have macular degeneration, I had to call American Airlines to change my flight. I spoke with three different representatives. They were unhelpful and gave me misleading information.

But after a lot of back and forth, I changed my ticket for an additional fee of $1,149. Between the chaos of my father’s condition and the rude agent, I realized I had booked the wrong flight. I was flying back from the wrong airport — San Jose instead of San Francisco. It was much too far from where I was, and I wouldn’t be able to get there on time. I immediately called American Airlines to explain my mistake and advised the agent I would not be on the San Jose flight.