Nokia had to weed out a culture of fear to embrace a future without smartphones

Nokia had to weed out a culture of fear to embrace a future without smartphones

6 years ago
Anonymous $CLwNLde341

https://phys.org/news/2018-05-nokia-weed-culture-embrace-future.html

Prior to 2012, Nokia's stubborn attempts to develop their line of smartphones, initially based on their own Symbian operating system, and later on Windows, resulted largely from an entrenched culture of fear. Managers did not dare to present any alternatives to the board. The decision in 2013 to scratch smartphones altogether and focus on telecommunication networks and services was based on a complete turnaround in the management culture. The new board appointed in 2012 sought to regain the trust of top management and to investigate alternative business strategies.

"The new board began to consciously work on the emotional atmosphere in the management team in order to improve the quality of strategic work. This enabled deeper and more comprehensive dialogue across the management and the board, and brought on strategic renewal," professor Vuori explains.