https://phys.org/news/2018-08-t-mobile-robot-customer.html > " 'Your call is important to us' are the six emptiest words ever robo-spoken," said CEO John Legere at a media event in Charleston, South Carolina, that was full of the company's signature lobbing of insults about its competitors (Verizon and AT&T, not its potential merger partner Sprint). > The announcement was the next chapter of T-Mobile's Un-carrier campaign, which has also encouraged customers to "break up" with their own carriers and switch to T-Mobile, and has offered unlimited video streaming.