https://arstechnica.com/tech-policy/2022/03/turbotax-maker-sued-by-ftc-over-deceptive-ads-that-promise-free-tax-filing/

The Federal Trade Commission sued Intuit on Monday, alleging that it deceptively advertises "free" tax filing with TurboTax. Intuit's deceptive tactics pushed customers toward paid products—even in cases where they were eligible for the no-cost Free File program for people with low and moderate incomes, the FTC said.

The FTC asked a judge to issue a temporary restraining order and preliminary injunction forcing Intuit to stop "disseminating the deceptive claim that consumers can file their taxes for free using TurboTax when in truth, in numerous instances Defendant does not permit consumers to file their taxes for free using TurboTax." If approved by the court, a proposed order submitted by the FTC would force Intuit to either stop claiming its product is free or to conspicuously include all the limitations in ads "so as to leave no reasonable probability that the terms of the offer might be misunderstood."