Google “hijacked millions of customers and orders” from restaurants, lawsuit says

Google “hijacked millions of customers and orders” from restaurants, lawsuit says

2 years ago
Anonymous $jukOC22bR_

https://arstechnica.com/tech-policy/2022/03/google-hijacked-millions-of-customers-and-orders-from-restaurants-lawsuit-says/

Google is being sued by a Florida restaurant group alleging that the tech company has been setting up unauthorized pages to capture food orders rather than directing them to the restaurant’s own site.

Google uses “bait-and-switch” tactics to get customers to place takeout or pickup orders through “new, unauthorized, and deceptively branded webpages,” according to the lawsuit, filed on behalf of Left Field Holdings, a restaurant company that runs Lime Fresh Mexican Grill franchises. On those pages, customers are prompted with large buttons to order with food delivery companies like GrubHub, DoorDash, or Seamless.