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Verizon canceling FiOS installs and telling customers to wait a few months

Verizon canceling FiOS installs and telling customers to wait a few months

4 years ago
Anonymous $9CO2RSACsf

https://arstechnica.com/information-technology/2020/04/verizon-canceling-fios-installs-and-telling-customers-to-wait-a-few-months/

Verizon is canceling many home-Internet installations and repairs during the pandemic, and some customers are being given appointment dates in November when they try to schedule an installation.

The November appointment dates appear to be placeholders that will eventually be replaced by earlier dates. But Verizon is sending mixed messages to customers about when appointments will actually happen and about whether technicians are allowed to enter their homes.

Verizon canceling FiOS installs and telling customers to wait a few months

Apr 7, 2020, 10:20pm UTC
https://arstechnica.com/information-technology/2020/04/verizon-canceling-fios-installs-and-telling-customers-to-wait-a-few-months/ > Verizon is canceling many home-Internet installations and repairs during the pandemic, and some customers are being given appointment dates in November when they try to schedule an installation. > The November appointment dates appear to be placeholders that will eventually be replaced by earlier dates. But Verizon is sending mixed messages to customers about when appointments will actually happen and about whether technicians are allowed to enter their homes.