https://arstechnica.com/tech-policy/2020/03/charter-grudgingly-lets-up-to-40-of-call-center-employees-work-from-home/

Charter has partially backed away from its strict rules against working from home during the coronavirus pandemic and will let up to 40 percent of call-center employees do remote work.

Charter Executive VP Cliff Hagan sent a memo to employees today, explaining that employees will have to meet certain conditions before being allowed to work at home: