https://www.bleepingcomputer.com/news/security/ftc-refunds-victims-of-office-depot-tech-support-scam/

The FTC has begun to issue refunds to people who were convinced into purchasing computer repair services at Office Depot based on fake malware scans.

Between 2009 and November 2016, Office Depot and Office Max employees utilized a diagnostic program called 'PC Health Check' that would in many cases report a person's computer had malware even if it was not infected.