https://www.bleepingcomputer.com/news/microsoft/microsoft-ending-support-for-windows-7-8-and-older-apps-in-the-microsoft-forums/

Over the weekend, Microsoft announced that starting on July 1st 2018 they are no longer offering support for Windows 7, Windows 8, Windows 8.1, and a wide variety of older applications in the Microsoft Community forums. This does not mean that volunteers will not be able to answer questions, only that Microsoft staff themselves will no longer respond to them.

The announcement posted to the Microsoft Community forums states: