https://www.gamespot.com/articles/star-wars-battlefront-2s-loot-box-controversy-expl/1100-6455155/

Even before the launch of Star Wars Battlefront II, Electronic Arts found itself under scrutiny for its handling of microtransactions and the loot crate system in the game. But now that the latest Star Wars game is available in stores, it's continued to receive widespread attention and numerous reactionary updates from EA. To break down what exactly happened, from the October beta to current developments, here are the key events explaining the controversy behind Star Wars Battlefront II.