https://www.polygon.com/2018/9/12/17847356/battle-for-azeroth-story-factions-kul-tiras-zandalar

World of Warcraft’s newest expansion, Battle for Azeroth, is all about returning to the roots of Horde against Alliance. In order to get there, the team needed to make some bold choices, including burning down Darnassus, the home of the night elves. Add in the new Allied Race system, which forces factions of old allies like Legion’s Nightborne and Highmountain Tauren to pick sides, and a massive story-based campaign through both Kul Tiras and Zandalar, and there’s a lot of kindling there for players to get mad about online.

People have indeed gotten very mad at certain parts of the story, but Blizzard said that it sees this as a victory, as it sets out to tell its most ambitious set of stories yet.