https://consumerist.com/2017/08/08/did-wells-fargo-fail-to-refund-customers-auto-insurance/

Only weeks after being accused of pushing hundreds of thousands of auto loan customers into paying for unwanted and unnecessary insurance plans, Wells Fargo finds itself in another possible insurance scandal, with banking regulators investigating claims that Wells allegedly failed to refund insurance money to some borrowers who paid off their car loans early.

The New York Times, citing people briefed on the matter, reports that the Federal Reserve Bank of San Francisco is looking into Wells Fargo Dealer Services protocols and controls related to guaranteed auto protection (GAP) insurance.