https://consumerist.com/2017/10/05/woman-dragged-off-southwest-flight-disputes-airlines-version-of-events/

The woman who was forcibly removed from a Southwest Airlines flight last week — and later charged with disorderly conduct and a slew of other offenses — is now disputing the airline’s version of how the incident unfolded.

At the time, it was reported that the flight had an emotional support animal and another pet on board, and that the woman said she had life-threatening allergies that wouldn’t allow her to be on a plane with dogs, so she asked the crew to remove the dogs because of her allergy. When the crew told her they couldn’t remove the animals, the airline said the woman asked for an injection to alleviate her symptoms.