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States Call On Equifax To Halt Marketing Of Its Paid Credit Monitoring Service

States Call On Equifax To Halt Marketing Of Its Paid Credit Monitoring Service

7 years ago
Anonymous $wKBR2uNMvM

https://consumerist.com/2017/09/15/states-call-on-equifax-to-halt-marketing-of-its-paid-credit-monitoring-service/

If you’re one of the 140 million or so people affected by Equifax’s failure to keep its data secure, the credit bureau is offering free access to its TrustedID credit monitoring service (though we don’t recommend you enroll in it). At the same time, the company is continuing to charge everyone else for access to TrustedID, and some consumers affected by the breach are inadvertently paying for a service they can get for free. That’s why dozens of state attorneys general are asking Equifax to stop trying to sell TrustedID for the time-being.

In a letter [PDF] sent today by Connecticut Attorney General George and more than 30 other attorneys general, the states argue that Equifax is causing a “great deal of confusion and concern” by simultaneously offering the free monitoring to victims of the breach, while continuing to market its paid subscription version of TrustedID.