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Federal Appeals Court Is Okay With Uber Taking Away Customers’ Right To Sue

Federal Appeals Court Is Okay With Uber Taking Away Customers’ Right To Sue

7 years ago
Anonymous $Gu9VYqcl-R

https://consumerist.com/2017/08/17/federal-appeals-court-is-okay-with-uber-taking-away-customers-right-to-sue/

Like companies in just about every industry, the ride-hailing app Uber requires users to agree that they will take any disputes to an arbitrator rather than the legal system. And although you may never have noticed this clause, a federal appeals court has now ruled that customers receive “reasonably conspicuous” notice about the arbitration requirement.

In his opinion issued today [PDF], Judge Denny Chin of the 2nd U.S. Circuit Court of Appeals went ahead and blamed Uber users who don’t tap on the hyperlink and read the user agreement. (Never mind that 98% of users do the same.)