https://techcrunch.com/2020/12/03/ultimate-ai-scores-20m-for-a-supportive-approach-to-customer-service-automation/

Ultimate.ai, a virtual customer service agent builder, has closed a $20 million Series A round of funding, led by Omers Ventures with participation from Felicis Ventures and existing investors HV Capital, and Maki.vc — bringing its total raised to date to $25M+.

The European startup’s flagship claim for the data-ingesting bot-builder platform is it’s capable of automating up to 80% of customer support interactions.