https://www.vice.com/en_us/article/7k9q74/90-year-old-att-user-wsj-ad-berate-ceo

90-year-old North Hollywood resident Aaron Epstein has been an AT&T customer since the 1960s. He’s been with the company so long, he witnessed the 1982 breakup of “ma bell” and watched as the telecom giant slowly but surely reconstituted itself. He even still has a Pacific Bell email address—despite the brand being discontinued in 2002.

This week, frustrated by AT&T’s longstanding failure to upgrade his sluggish DSL line, Epstein took out a quarter-page ad in the Wall Street Journal—just to give AT&T CEO John Stankey a piece of his mind.