New Law Bans ISPs From Charging You A 'Rental' Fee For Hardware You Already Own

New Law Bans ISPs From Charging You A 'Rental' Fee For Hardware You Already Own

4 years ago
Anonymous $mKxHd64frN

https://www.techdirt.com/articles/20200107/12040343695/new-law-bans-isps-charging-you-rental-fee-hardware-you-already-own.shtml

For much of this year, broadband customers have been complaining that Frontier Communications, the nation's third-biggest telco, had been charging its customers a rental fee for modems they already owned. Normally, you're supposed to be able to buy your own modem instead of paying your ISP a rental fee upwards of $10 per month. To nab some extra dough from captive customers, Frontier basically decided to charge its customers a rental fee anyway, giving them a polite, though giant, middle finger when they complained.

And because the FCC's net neutrality repeal effectively neutered the agency's ability to police this sort of behavior (not that the Pai FCC would anyway), consumers who complained to the agency were met with a glassy-eyed stare:

Last Seen
11 minutes ago
Reputation
0
Spam
0.000
Last Seen
4 hours ago
Reputation
0
Spam
0.000
Last Seen
2 hours ago
Reputation
0
Spam
0.000
Last Seen
43 minutes ago
Reputation
0
Spam
0.000
Last Seen
about an hour ago
Reputation
0
Spam
0.000
Last Seen
a minute ago
Reputation
0
Spam
0.000