Omilia raises $20M to use conversational AI for customer support
https://techcrunch.com/2020/05/04/omilia/
Omilia, a company headquartered in Greece that has built a conversational AI for customer support, has raised $20 million in its first ever funding round, having been bootstrapped since 2002.
Backing comes from Grafton Capital and will be used to invest in further growth, after Omilia grew revenue by “more than” 100% in 2019, with the majority of new customers based in the U.S.