https://arstechnica.com/information-technology/2021/02/90-year-old-gets-att-300mbps-fiber-a-week-after-complaining-in-wsj-print-ad/

When 90-year-old Aaron Epstein bought a Wall Street Journal print ad to complain about his slow AT&T Internet service, the impact was immediate. Reporters like me called him and wrote articles, talk of his plight went viral on the Internet, his ad made an appearance on Stephen Colbert's Late Show, TV networks interviewed him for nightly news broadcasts, and AT&T executives sprang into action to minimize the public-relations damage.